PRIVACY POLICY
At Decant Lux, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website.
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1. Information We Collect
We collect the following personal information when you make a purchase or sign up for our email list:
Name
Email address
Phone number
Shipping address
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2. How We Use Your Information
We use the information we collect for the following purposes:
To process your orders and deliver products to you.
To send you order updates and other communications related to your purchase.
To send you promotional emails, if you have opted in to our email list.
To improve our website and services, and for internal reporting and customer retention purposes.
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3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with third-party service providers, such as shipping companies or payment processors, as required to fulfill your order. These third parties are contractually obligated to keep your data confidential.
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4. Cookies and Tracking
We use cookies and other tracking technologies to enhance your browsing experience, analyze site traffic, and serve personalized advertisements. You can disable cookies through your browser settings, but doing so may affect your ability to use some features of the website.
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5. Data Retention
We retain your personal data indefinitely for reporting and customer retention purposes. This helps us keep a record of your purchases and enable future interactions with you.
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6. Data Security
We take the security of your personal information seriously. All sensitive data, including your name, email address, and shipping address, is encrypted to ensure its protection during transmission.
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7. Your Rights
You have the right to access, update, or delete the personal information we hold about you. If you wish to exercise these rights or have any questions about your data, please contact us here.
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8. Children's Privacy
Our website is not intended for children under the age of 18, and we do not knowingly collect personal information from individuals under 18. By using this site, you affirm that you are at least 18 years old.
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9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting.
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10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us here.